Envío gratis
Envío gratuito en pedidos superiores a $99.
Devolución de dinero
Garantía de devolución de dinero de 15 días.
Pago seguro
Garantizamos un pago 100% seguro.
HOW MUCH IS SHIPPING?
For orders over $100, shipping is free. For orders less than $100, Shipping fees range from $9.99 to $15 (depending on country).
HOW LONG WILL MY ORDER TAKE?
Delivery takes 13-17 business days from the day the order is placed. We are preparing expedite deliver.
There may be further delays depending on the circumstances of the delivery company.
WHAT COURRIER SERVICE DOES Rami81 USE?
We use FedEx or EMS or DHL, one of the most trusted delivery services.
CAN I TRACK MY ORDER?
Yes, you can always check the status of your order by clicking ORDER STATUS in your MY ACCOUNT. “In Transit” means your package has departed our warehouse and is being delivered.
FedEx sends tracking information to the registered email upon dispatch.
WHAT IF I HAVEN’T RECEIVEED MY ORDER?
If it’s been over 3 business days after placing an order, please contact us at rami81creationlab@gmail.com. We will work with FedEx to track your package and email you of every update.
FedEx takes up to 10 business days to investigate missing packages.
ADDITIONAL SHIPPING FEES?
If the package gets sent back to us after 3 failed delivery attempts, re-sending the order may result in a fee.
TAXES AND CUSTOMS
** Import duties and fees, taxes and any other charges and fees are the responsibility of the customer.
👉 Portraits
Follow the tips below when taking your pet's photo! If you aren't able to follow these steps exactly, don't worry! We have a dedicated team who check all orders and photos as they come in.
If your photo doesn't meet our criteria, we'll let you know within 1 hour of receiving your order, and help you choose a more suitable one!
• Close up photos work best!
• Take your photo at eye level with your pet.
• Take your photo in natural daylight and don't use flash.
• Try to get your pet to sit or stay still - make sure there's no blur.
• Make sure long floppy ears are in the photo and are not out of frame.
👉 Photo(Full Custom)
When uploading image files of family, friends, lovers, pets, etc., make sure to upload high-resolution photos so they're easy to print. If you upload a low-quality photo, we will contact you, but if we are forced to use a low-quality photo, we will upscale the resolution to print.
• Preferably high quality (resolution) photos
• Size 1000x1000 or larger
Preguntas frecuentes
How to order your custom moodlight Canvas?
1. Upload your photo(image)
Choose your favorite photo to keep as a keepsake. Upload a photo and place your order.
2. Approve your custom photo
Receive your artwork proof(Mock-up image) 1-2 days after placing your order. 100% satisfaction guarantee!
3. Cherish them forever!
Showcase your best friend on your wall or gift to a loved one. Remember to share on Instagram, and please tag
@glowandartcanvas
Soy un nuevo usuario. ¿Cómo debería empezar?
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¿Cómo comprar un producto?
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¿Cómo puedo hacer un reembolso desde su sitio web?
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¿Están seguros mis datos?
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¿Cómo realizo el pago con mi tarjeta de crédito?
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